Frequently Asked Questions
Do you have a minimum order?
No. Order one or a thousand – we handle both retail and bulk.
Can you ship products directly to my customers?
Absolutely. When your customer places an order, just forward it to us. We’ll pack and ship it with no WSY branding – your customers receive only your store’s presentation.
How do I get wholesale pricing?
Simply register an account on our website and reach out to us via the Contact page or email. Our sales team will provide you with a tiered price list based on your order volume.
Which countries do you ship to?
Shipping times vary by destination. Typically, orders are processed within 1-3 business days, with delivery taking 7-15 business days depending on your location and chosen shipping method.
Can I request custom packaging or branding?
Yes, custom packaging is available for bulk orders. Contact us with your requirements and we’ll discuss the possibilities.
How can I track my order?
Once your order is dispatched, we’ll send you a confirmation email with a tracking number so you can monitor its progress.